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    Return Merchandise Authorization (RMA) Request Form

    Return Merchandise Authorization (RMA) Request Form

     

    Please fill out this form completely. Yamaha® Seascooters™ Customer Success Team will contact you to provide the RMA #. Our Customer Success Team can be reached at info@yamahaseascooters.com or (310) 320 - 7950 between 9am to 5pm PST Monday-Friday. If you are returning more items than will fit on this form, please include a separate document listing those items and the reason for return. If you wish to drop off the item to our warehouse, please call us at (310) 320 – 7950.

    Please email this completed form and a copy of your Yamaha® Seascooters Invoice including two photos of returning merchandise along with proof of delivery date to info@yamahaseascooters.com, and We will respond to your request within two business days. PLEASE DO NOT SEND OUT MERCHANDISE WITHOUT RMA #. WITHOUT RMA #, WE WILL NOT REFUND / RETURN / EXCHANGE NOR RESPONSIBLE FOR ANY PACKAGE RETURNED TO OUR WAREHOUSE. Please also note that there will be a 20% restocking fee and will be deducted from the total refund amount to be applied to any return items that are non- defective items or return/refund items. All shipping fees are non-refundable, and any RMA form should be submitted to info@yamahaseascooters.com within 7 days of received date with the proof of delivery date.

     

     

     

    Contact Information

    Company Name(If you have any): _____________________________________________________________

    Contact Name: ____________________________________________________________________________

    Address: _________________________________________________________________________________

       _________________________________________________________________________________

    Phone Number: ___________________________________________________________________________

    Email Address: ____________________________________________________________________________

    Fax: ____________________________________________________________________________________

    Order/Invoice #: ____________________________________________________________________________________

    Purchase Date:_____________________________________________________________________________________

    Received Date: ____________________________________________________________________________________

     

    Product Return Information

     

    Product Name or Item # ______________________________________________________ Qty: _______________________

     

    Reason for return: (select one)

     

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below)

     

    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.

     

     

     

     

     

     

     

    Product Name or Part # ______________________________________________________ Qty: _______________________

     

    Reason for return:

     

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below.)



    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.

     

     

    RMA Request Form

    page 2

     

     

    Company Name_ ____________________________________ Contact Name _______________________________________

    Product Name or Item # ______________________________________________________ Qty: _______________________

     

    Reason for return:

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below)

     

    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.

     

     

     

     

     

     

     

    Product Name or Item # ______________________________________________________ Qty: _______________________

     

    Reason for return:

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below)

     

    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.

     

     

     

     

     

     

     

    Product Name or Item # ______________________________________________________ Qty: _______________________

     

    Reason for return:

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below)

     

    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.

     

     

     

     

     

     

     

    Product Name or Item # ______________________________________________________ Qty: _______________________

     

    Reason for return:

     

    – Defective (with original package/sealed/never opened nor used/worn)

    – Don’t want (please specify the reasons below)

    – Others (please specify the reasons below)

     

    Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.