Return Merchandise Authorization (RMA) Request Form
Return Merchandise Authorization (RMA) Request Form
Please fill out this form completely. Yamaha® Seascooters™ Customer Success Team will contact you to provide the RMA #. Our Customer Success Team can be reached at [email protected] or (310) 320 - 7950 between 9am to 5pm PST Monday-Friday. If you are returning more items than will fit on this form, please include a separate document listing those items and the reason for return. If you wish to drop off the item to our warehouse, please call us at (310) 320 – 7950.
Please email this completed form and a copy of your Yamaha® Seascooters™ Invoice including two photos of returning merchandise along with proof of delivery date to [email protected], and We will respond to your request within two business days. PLEASE DO NOT SEND OUT MERCHANDISE WITHOUT RMA #. WITHOUT RMA #, WE WILL NOT REFUND / RETURN / EXCHANGE NOR RESPONSIBLE FOR ANY PACKAGE RETURNED TO OUR WAREHOUSE. Please also note that there will be a 20% restocking fee and will be deducted from the total refund amount to be applied to any return items that are non- defective items or return/refund items. All shipping fees are non-refundable, and any RMA form should be submitted to [email protected] within 7 days of received date with the proof of delivery date.
Contact Information
Company Name(If you have any): _____________________________________________________________
Contact Name: ____________________________________________________________________________
Address: _________________________________________________________________________________
_________________________________________________________________________________
Phone Number: ___________________________________________________________________________
Email Address: ____________________________________________________________________________
Fax: ____________________________________________________________________________________
Order/Invoice #: ____________________________________________________________________________________
Purchase Date:_____________________________________________________________________________________
Received Date: ____________________________________________________________________________________
Product Return Information
Product Name or Item # ______________________________________________________ Qty: _______________________
Reason for return: (select one)
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.
Product Name or Part # ______________________________________________________ Qty: _______________________
Reason for return:
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below.)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.
RMA Request Form
page 2
Company Name_ ____________________________________ Contact Name _______________________________________
Product Name or Item # ______________________________________________________ Qty: _______________________
Reason for return:
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.
Product Name or Item # ______________________________________________________ Qty: _______________________
Reason for return:
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.
Product Name or Item # ______________________________________________________ Qty: _______________________
Reason for return:
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.
Product Name or Item # ______________________________________________________ Qty: _______________________
Reason for return:
– Defective (with original package/sealed/never opened nor used/worn)
– Don’t want (please specify the reasons below)
– Others (please specify the reasons below)
Please provide detailed comments related to your return so we can complete your request. Missing information can delay processing of your RMA.