Shipping & Delivery

    SHIPPING

    LEFEET offers products purchased worldwide. That is our Guarantee, and now we're providing shipping method: DHL,FedEx,UPS.

     

    SHIPPING CHARGES

    Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. The total item shipping charges, if any, will be detailed in the checkout page.

     

    DELIVERY

    Your order will be dispatched within 5 days. Once your package is mailed, tracking information will be sent via email. This email will contain everything you need to track your purchase. The transportation time is 7-14 days.  We are monitoring the impact of the COVID-19 outbreak, so there may be a 2-4 day delay in processing your orders. Thanks for your understanding! If it's been more than the allotted shipping time for your order, please contact our customer service email: service@lefeet.com and we will reply as soon as possible during working hours. We use the following delivery services for your order or according to your requirements: DHL, FedEx, UPS.

    In the unlikely event that you do not receieve your order, please contact us so we can order a replacement or give you a gift/discount code to make things right! Please wait 4 weeks before contacting us if you do not recieve your order.

    Tips:


    The harsh weather condition and festival holiday: sometimes the package shipping time will be influenced by the harsh weather condition and festival holiday.

     

    HOW ABOUT YOUR DELIVERY COST ?

    The delivery cost will automately caculated in your shopping cart after you enter your country. It depends on automatic calculation of weight and package sizes by reference to the destination. The calculation results are different under the same weight in different area.

    The prices also depend on the different rates of the shipping companies and are subject to change without notice. We’re constantly working on lowering the shipping prices for you though!

    If the item damaged, stolen, we will contact the corresponding shipping company for a refund or redelivery.

     

    DAMAGES AND ISSUES

    Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. We must be contacted immediately if any of the above occurs to prevent your being charged freight on both ways. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.

    Lost Products: If products get lost in delivery, or you still do not get your item for a long time, please contact our customer service timely. We will deal with this ASAP. Please do not deal with it all by yourself, we want you communicate with us.

     

    HOW ABOUT CHANGING YOUR SHIPPING METHOD AND SHIPPING ADDRESS ?

    If you want change shipping methods and our customer service is online, please directly contact our online service to chat in detail. If our customer service is not online after you place an order, please leave an order comment to us telling us what shipping option you need and how much you want to write on the invoice. Once our customer service get your message, we will check with you and if needed you may add shipping cost for express, but we will let you know.

    A gentle reminder: you have the time to change the shipping option before we send out your package, usually the item will be send within 2 days after receiving your payment.

     

    HOW CAN I TRACK MY ORDER?

    Once your order has been placed, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please feel free to reach out to us at service@lefeet.com, and we’ll work to resolve the issue as soon as possible.

    For any issues pertaining to your order, please reach out to us at service@lefeet.com, and we’ll work with the mail courier to investigate further into the status of your order.

    We stand by our products with a satisfaction guarantee - if you are not satisfied with any LEFEET product, simply reach out to us at service@lefeet.com.

     

    CONTACT DETAILS

    Company Address: Room 516, Building 10, Shenzhen Bay Science and Technology Ecological Park, No.10, Nine Avenue, Gaoxin South Street, High-tech Zone Community, Yuehai Street, Nanshan District, Shenzhen, China

    Contact Emali: service@lefeet.com

    Tel: (86) 0755-26808091

     

    SHIPPING AREA

    We transport to most countries in the world, and the following countries do not include all countries; You can check whether your country supports transportation on the checkout page.

    Area

    Country

    Freight calculation rules

    Weight

    USA

    USA

    the first weight is 30.00 USD 0.50kg

    Continued weight 10.00 USD per 0.50 kg

    0.00 - 30.00kg

    South American countries

    Martinique

    the first weight is 29.90 USD 0.50kg

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Barbados

    Peru

    Cayman Islands

    Guyana

    Bolivia

    Other countries

    African countries 1

    Niger

    the first weight is 35.00 USD 0.50kg

    Continued weight 13.10 USD per 0.50 kg

    0.00 - 30.00kg

    Mali

    Guinea

    Sierra Leone

    Liberia

    Burkina Faso

    African countries 2

    Congo(DRC)

    the first weight is 50.00 USD 0.50kg

    Continued weight 13.10 USD per 0.50 kg

    0.00 - 30.00kg

    Cote d'Ivoire

    Angola

    African countries 3

    Mauritius

    the first weight is 30.89usd0.50kg.

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Seychelles

    Guinea-Bissau

    Tanzania

    Uganda

    Egypt

    Egypt

    the first weight is 30.85 USD 0.50kg

    Continued weight 6.18 USD per 0.50 kg

    0.00 - 30.00kg

    Middle East

    Israel


    The first weight is 29.40 USD 0.50kg

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Yemen

    Oman

    Lebanon

    Other countries

    European countries 1

    Albania


    The first weight is 33.10 USD 0.50kg

    Continued weight 6.92 USD per 0.50 kg

    0.00 - 30.00kg

    Montenegro

    Kyrgyzstan

    Serbia

    Other countries

    Near the Norwegian Strait

    Grenada


    The first weight is 27.80 USD 0.50g

    Continued weight 5.59 USD per 0.50 kg

    0.00 - 30.00kg

    Iceland

    Faroe Islands

    Andorra

    Gibraltar

    European countries 2

    Latvia

    the first weight is 40.00 USD 0.50kg

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Spain

    Sweden

    Lithuania

    Switzerland

    Greece

    Other countries

    Mexico

    Mexico

    the first weight is 49.70 USD 6.00kg

    Continued weight 10.00 USD per 0.50 kg

    0.00 - 20.00g

    the first weight is 27.95 USD 0.50kg

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Canada

    Canada

    the first weight is 30.00 USD 0.50kg

    Continued weight 15.00 USD per 0.50 kg

    0.00 - 30.00kg

    Pakistan

    Pakistan

    the first weight is 36.63 USD 0.50kg

    Continued weight 8.53 USD per 0.50 kg

    0.00 - 30.00kg

    India and Sri Lanka

    Sri Lanka

    the first weight is 36.62 USD 0.50kg

    Continued weight 8.53 USD per 0.50 kg

    0.00 - 30.00kg

    India

    Near the Cook Islands

    Cook Islands

    the first weight is 36.62 USD 0.50kg

    Continued weight 8.39 USD per 0.50 kg

    0.00 - 30.00kg

    Niue

    Samoa

    Guam

    Tuvalu

    Other countries

    Southeast Asia

    Cambodia

    the first weight is 21.18usd0.50kg.

    Continued weight 5.80 USD per 0.50 kg

    0.00 - 30.00kg

    Indonesia

    Vietnam

    Laos

    Australia and New Zealand

    Australia

    the first weight is 30.00 USD 0.50kg

    Continued weight 10.00 USD per 0.50 kg

    0.00 - 30.00kg

    New Zealand

    Japan

    Japan

    the first weight is 20.00 USD 0.50kg

    Continued weight 10.00 USD per 0.50 kg

    0.00 - 30.00kg

    East Asia region

    Philippines

    the first weight is 30.00 USD 0.50kg

    Continued weight 8.00 USD per 0.50 kg

    0.00 - 30.00kg

    Malaysia

    Brunei

    Korea

    TaiWan

    Macao

    Macao

    the first weight is 20.90 USD 0.50kg

    Continued weight 6.00 USD per 0.50 kg

    0.00 - 30.00kg